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The lack of understanding of performance measures has led most monitoring and reporting of measures to fail, including balanced scorecard initiatives. At this workshop a practical step by step methodology is shared that helps organizations to rediscover their critical...

As a result of the establishment of the ASEAN Economic Community (AEC), the ASEAN region is set to see a freer movement of goods, services, investment, skilled labor and capital among its member countries. We will need to make sure that all relevant regional regulatory...

This program focuses on identifying and modeling customer service excellence from a "best practice" standpoint. It will look at how to motivate and maintain the morale of customer service staff (and teams) while inspiring others in the organization to deliver...

Organization must know how to design appropriate procurement regulation and working procedure which has concise and practically content as it will be a guideline for procurement activities and transparent in the view of all stakeholder in procurement process. The examp...

Therefore, the company has organized seminars on topics "Customs price for import-export" for the benefit of import-export business operators to understand how to assess customs value by delving into all issues related to customs, including survival technique...

Personal data, in the context of the PDPA, is an extremely broad term covering any data from which an individual can be identified—notably those belonging to customers, employees, and suppliers, etc., but potentially extending to any data held by a company in the cours...

You will be taken through case studies and practical exercise to hone your skills in identifying fraudulent situations. You will learn to detect weaknesses and take the necessary steps to improve prevention through new types of forensic accounting methodology used to s...

This workshop will give you the tools to manage conflict constructively in the workplace. Due to the ever-increasing costs of conflict in the workplace, employers are increasingly. Employee conflict, labour disputes and discrimination claims in particular are increasin...

This course has been specially designed to equip you with the skills required for the effective management of commercial contracts. You will gain a thorough understanding of the business and legal issues surrounding contracts and return to your workplace armed with the...

Listening is so important that many top employers provide listening skills training for their employees. This is not surprising when you consider that good listening skills can lead to better customer satisfaction, greater productivity with fewer mistakes, and increase...

The preparation for the implementation of this new law will be great but what executives and data owners can do from today is understanding the law Including our rights and duties as various. Whether owning personal information Personal information controller or person...

This involves assessment of the potential effect of such events, development of recovery strategies and plans. Moreover, there has to be a stable maintenance of readiness through Personnel training and testing. As a result, it is crucial for a company to adopt a Busine...

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