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The 2-day program is an in-depth look at the compensation function of human resource management. It includes the fundamental and technical concepts and tools in creating salary structure and programs. The course was designed to help you develop and implement equitable,...

This course how to form and train an emergency response team, provides guidance in creating an effective emergency plan and offers training in the salvage of water-damaged collections. The workshop is highly interactive and includes lectures, demonstrations, discussion...

Modern day executive secretaries and personal assistants must be prepared to accept increasingly complex responsibilities and cannot rely solely on traditional secretarial skills. Executive assistants must be aware of the principles of management, leadership, human beh...

From the past, the Customs Department has changed the concept of customs clearance from EDI (Electronic Data Interchange) to Internet, or better known as Paperless and Single Window, for customs clearance, both import and export. Get out more quickly by reducing the cu...

This course is designed to give delegates the skills, knowledge and understanding needed to effectively manage the performance of their people on a practical level. The 2-day programme is highly participative and considers many of the different tools available to mana...

This training course provides delegates into the methodology and marketing strategy that will generate market growth and measurable results. A well-developed marketing strategy will help you obtain your business goals and build a strong reputation for your products and...

This Act offers consumers considerable protection given that it provides that ‘Business Operators’[1] are subject to a legislative regime whereby they can be held jointly liable to affected persons who have suffered 'damage' from 'unsafe products' which...

The Labor Protection Act is intentionally broad in defining the Employer and Employee. An Employee is a person who agrees to work for an Employer for wages, irrespective of job title. This includes all types of employees including permanent employees, part-time employe...

The lack of understanding of performance measures has led most monitoring and reporting of measures to fail, including balanced scorecard initiatives. At this workshop a practical step by step methodology is shared that helps organizations to rediscover their critical...

As a result of the establishment of the ASEAN Economic Community (AEC), the ASEAN region is set to see a freer movement of goods, services, investment, skilled labor and capital among its member countries. We will need to make sure that all relevant regional regulatory...

This program focuses on identifying and modeling customer service excellence from a "best practice" standpoint. It will look at how to motivate and maintain the morale of customer service staff (and teams) while inspiring others in the organization to deliver...

Organization must know how to design appropriate procurement regulation and working procedure which has concise and practically content as it will be a guideline for procurement activities and transparent in the view of all stakeholder in procurement process. The examp...

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