INCIDENT MANAGEMENT & CRISIS HANDLING FOR THE 21ST CENTURY MASTERCLASS WORKSHOP 2017

Intensive Workshop on February 9th - 10th, 2017


A crisis is usually unforeseen and most often has to be dealt with using limited, or inadequate, resources and with limited and incomplete information. Many companies have crisis management plans and procedures in place, however it is common that these are large, bulky and impractical documents and when the critical incident occurs, nobody knows where the plan is, how the plan should be implemented or what to do. Often the Crisis Management Plan is sadly a document that simply sits on a shelf in the office or meets your compliance needs, not something that adds resilience to your company. This Master Class uses contemporary crisis management techniques, including theory lessons, group activities, case studies, and a series of activities and exercises that will build the course participants ability to make decisions under difficult and stressful conditions whilst under the guidance of our professional and experienced instructors.

This course is a comprehensive learning opportunity covering all aspects of developing and implementing an incident response structure and crisis management capability. It begins with learning how to build an incident response structure (as introduced in the Design stage of the Business Continuity Management Life cycle) and goes beyond incident management into learning how to build a crisis management capability in an organization. This course provides the continuity and resilience professional with the opportunity to gain a deeper knowledge and understanding of this subject as well as the opportunity to apply this knowledge in the classroom using a case study and an exercise. The course is broken down into modules, exploring the concepts, principles of incident and crisis management and what tools and techniques can be applied in anticipating and assessing incidents it as well as the key activities, roles and responsibilities required for effective incident and crisis management.

The Course Covers the Following Areas:

+ Regulatory Environments

+ Communications: Problems and Solutions

+ Failure to Identify Hazards

+ What is Operator error?

+ Training

+ Handling Stress in a Crisis

+ Threat/Vulnerability Assessment and Risk Analysis

+ Crisis Management Plans

+ Designing Reporting Systems

+ Critical Incident Staff Selection

+ Media Management

PLUS + PRACTICAL EXERCISES INVOLVING THE SETUP OF A REALISTIC SCENARIO INVOLVING A PREARRANGED INCIDENT THAT IS RELEVANT TO THE PARTICIPANTS’ WORKPLACE.

  • This exercise will require course participants to be actively involved and work as a team in relation to managing a critical incident that has occurred. Participants will be under pressure and be making split second decisions

SUMMERY & Q/A​

BENEFITS: Capitalize On the Expert Knowledge to Gain Maximum Value on These Vital Issues;

  • Learn How to Develop a More Holistic Approach to Crisis Contingency Planning.

  • Gain Insights into various scenarios which bring stakeholders to a positive outcome.

  • Achieve a state of Crisis Preparedness.

  • Formulate effective strategies to mitigate risk.

  • Learn how to deal with media and get them on your side.

  • Develop an understanding of Crisis and Emergency Management Response at National Level.

  • Communicate clearly and effectively both internally and externally.

  • Design & Implement a Communication & Collaboration Strategy in times of Crisis.

  • Understand the principles, strategies and techniques for incident response and crisis management.

  • Develop the knowledge and skills necessary for implementing an effective structure and processes for responding to and managing incidents and crises.

OUR WORKSHOP LEADER:

Mr. Sarawut Chenchom / Project Safety, Security Health & Environment Manager (SSHEM) for Gas Separation Plant, Petrochemical Plant Power Plant, Other Construction Project

Mr. Sarawut Chenchom is more than 25 years of hands on and study experiences with construction and project controls, process and plant construction leadership. Well organization and detail oriented as a Supervisor Project Security, Safety Health & Environment Manager (Project SSHE Manager). Safety Operation and control Hazardous Waste and spill controls, all aspects, HAZOP, Qualitative Risk Assessment team Fire and environment Operations. Quality Control, Quality Analysis for new Construction Plant, Expansions, Debottleneck and other project in the Map Tha Phut Thailand.


About His Safety Construction Experiences:

Gas Separation Plant Project , Petrochemical Plant Project , Administration Complex Project, Power plant ( Hydride Technology Plant Project , King river park project , Expansion Plant Project , Debottleneck Project , Cluster Flare Project , New Boiler Project , Central Laboratory Project , Byproduct Value Added Project , Convert Heavy Gas To Olefins Plant Project Olefins, Polymer Facility & Construction Plant Project. The Cogeneration Power Plant.


Relevant Experiences: Excellence written and Oral Communication, Strong, Management and Supervision Skills, Training and Employee Safety Programs, Procedure, Technical Writing and Drawing, Fire Fighting Chemical Release Control Skills, Bilingual, Read and write/ Thai., Computer Literate with Windows 2010 with Microsoft Application.


More information, please Click Here and fill in the form.

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