Applying problem solving to help decision making, identify appropriate solutions, use creativity, evaluate situations and people, predict outcomes, and more. Having a process to work through can take the anxiety out of problem-solving and make decision-making easier!!

Intensive Workshop on September 26th - 27th, 2019

A problem is… A perceived gap between the existing state and a desired state, or a deviation from a norm, standard or status quo. Although many problems turn out to have several solutions (the means to close the gap or correct the deviation), difficulties arise where such means are either not obvious or are not immediately available. In the workplace, you’ll need to make decisions and resolve problems frequently and while many of your decisions are not so important, some are potentially life changing so learning how to use effective strategies and tools will help you to make the right decisions at the right time.

Training Course, participants receive training in applying problem solving to help decision making, identify appropriate solutions, use creativity, evaluate situations and people, predict outcomes, and more. Having a process to work through can take the anxiety out of problem-solving and make decision-making easier. Making effective decisions can be challenging, especially in technical areas. Developing a business case to support your choice of decision can be even more challenging and often involves convincing people who may not share your technical background. You are looking for a structured and easy to apply approach to problems and as a result learn how to prepare a better and more successful decision-making process by the management team. This course will teach you best practice techniques for making decisions, whether strategically planned or unexpected ad hoc decisions!!!

Intermediate Problem Solving & Decision Making Workshop 2019


  • SIMPLE write it in the most basic way as possible. People can´t solve a problem they don´t understand

  • MEASURABLE how will we know the problem is solved? What will the indicators be?

  • ATTAINABLE is it something that can be solved? if not, why bother?

  • REAL AND RELEVANT is this the real problem? Or just an effect or consequence of the real underlying problem? Is this problem relevant to team? what impact does it have? Who does it impact?

  • TIME when does it occur? By when does it need to be solved? Is it the most important problem to solve now?

  • DEPENDS ON US if the solution is not in our hands… look for another problem.


  • Assess the situation/ context adequately

  • Analyze problems (including cases) by applying analytical tools

  • Employ effective questioning skills

  • Integrate dynamic scenarios in our thinking

  • Analyze problems and potential opportunities and build this into the decision process

  • Go from defining a problem to implement solutions for it.

  • Establish the seminar goals and flow. Immediately practice PSDM, generate rapport with the group

  • Learn to define problems, practice questioning skills, inductive vs. Deductive thinking

  • Be creative to get the information needed. Involve different stakeholders and points of view. Understand the underlying causes

  • Understand and get to root causes of problems

  • Generate innovative and inclusive solutions

  • Analyze solutions using different methods

  • Support in the decision- making process

  • Use methodology to implement solutions, involving stakeholders

  • Evaluate progress

  • Practice and apply the PSDM methodology in everyday problems, at work and life


All professionals involved in problems solving within maintenance, engineering and productionAnyone who wishes to update themselves on problem solving and decision making, judge the suitability of these technologies for their needs, and learn how to implement them for the benefit of their organizations.


MR. ISSRA SIVAKUL Consultant and Personal Coaching Former Vice President & General Manager, STATS ChipPAC Limited Singapore. Former Vice President & General Manager, HANA Microelectronics PCL (Thailand).

Over 35 extensive years of experience worldwide in both domestic and international electronic components leading companies such as:

  • STATS ChipPAC (SCL), Singapore

  • Cypress Semiconductor, USA

  • Dallah Avco, Saudi Arabia

  • HANA Microelectronics PCL, Thailand

  • Micropolis, Thailand

  • Minebea, Thailand

  • AMD, Thailand

  • Phillips (Signetic) Semiconductor, Thailand

Issra Sivakul served important key positions as Operation Director, Quality Director, Engineering Director, General Manager and Vice President. He highly achieved high performance organization (HPO) with manufacturing excellent program using advance technical tools and techniques i.e. BSC, PSDM for a higher results in proficiency and productivity as well as minimizing operations cost and being able to sustain key performers in the organization with effective career path development program (CPDP).

He used to operate and shut down the plant in Malaysia (SCL) within 2 years with mixed cultures of the employees namely Indian, Malaysian, Chinese and Filipino. Regardless of the diversity, there was no employee moral issue. During his watch, the operation continued to run smoothly and there were no major operational problem. The plant was able to support all of the major customers’ satisfaction until the last day of operation. Major products and employees were transferred to sister plants and other companies successfully.

He can also do very well in expanding the operations (BU), relocating products and production lines among Thailand and overseas. He is one of the experts in leadership training and is invited to share his expertise in many business circulars.

Issra Sivakul graduated with a diploma in engineering from USA, bachelor's degree in electrical engineering from KMITNB, certificate of CFO from Federation of Accounting Professions. He was also a SASIN MM (EMBA) alumnus.

More information, please contact +662 117 3383, +662 050 8151 or email, please Click


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